FAQ's

You can donate any of the following:

  • Shoebox or Christmas Gift Bag (Registration required)
    • If it's a shoebox, wrap the shoebox and lid separately so it can be opened.
    • If it's a gift bag, please do not tape the top shut.
    • Do not wrap items inside individually, we need to check them for security purposes.
  • Individual Gifts (Registration possible, but not required)
    • New gifts that we can use alongside other items.
    • Please do not wrap the gifts.
  • Food/Drink Items (Registration possible, but not required)
    • We create food hampers; any items of food that are not fresh are accepted.

Our website allows you to register your donation and see what our need for the year is. The “need” is the number of referrals against genders and ages in Teesside.

Register your donation so that we know what to expect and we know that referral is going to be completed.

Our website is: https://www.teessideatchristmas.co.uk/donate

We are asking for your help in identifying your donation. To ensure we have a quick and accurate understanding regarding who your donation is aimed towards, please use a small piece of paper or sticky note and cellotape, and on it write:

  • Age - Gender
  • Donation ID (if you have it)
  • Zone Number (if you have it)

Our main big drop-off day is:

7th December, 9am - 4pm
St Hildas Church, Redcar (Roseberry Road)

You can even have a cup of tea, coffee, and/or a snack whilst there!

We may also have alternative drop-off points on our website when you register.

Yes, this is fantastic news! Your help will be invaluable. We understand it can be difficult to register group donations.

If you don’t know how many donations you will collect as a group, you do not have to register your donation. Just bring them along with appropriate labels on the drop-off day.

Alternatively, you can register in batches or ask your friends, colleagues, or family to each register individually before they start their donation. They can then leave all donations with the organiser who can bring them on drop-off day, all together. Donations can be individual items or full shoeboxes/giftbags.

Please contact us if you have any questions or queries: enquiries@teessideatchristmas.co.uk

Unfortunately not. We used to accept second-hand items, but this was abused, and it isn’t fair to those we are trying to collect for. The referrals will otherwise receive nothing this Christmas; this could be their only gift. Therefore, we ask for new items only.

We can collect from our designated drop-off points. Otherwise, we would respectfully request you to drop off with us on the drop-off day.

Unfortunately not. Our operational costs limit us to operate within Teesside only.

No, we are a charity by the people of Teesside and for the people of Teesside. All donations stay within Teesside.

Yes, but please do not seal the card, do not include cash, and do not include any personal details. This is for your own safety and privacy, as well as the safety of those receiving the gifts.

Yes, you can donate new, extra items, such as toys, books, games, etc.

Yes, but please hand these to staff individually so they can be used in the right way for those in need. We will ensure the gift cards are specifically used for those who would benefit. We try to keep all donations similar for fairness.

Absolutely! We make up food hampers every year for families in need; therefore, we would be happy to receive food items.

Please feel free to check out our page for suggestions!

The link is: Suggestions

If you have any questions at all, message us on our Facebook page or email us at enquiries@teessideatchristmas.co.uk.